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Privacy Policy
How Hydroworks Plumbing collects, uses, and protects your information. We respect your privacy and are committed to safeguarding the information you provide through our website.
Effective Date: June 17, 2026
1. Who We Are
Hydroworks Plumbing ("Hydroworks," "we," "our," or "us") provides residential and commercial plumbing services throughout San Francisco and the Bay Area.
Our business information:
Hydroworks Plumbing 3526 Investment Blvd, Suite 209 Hayward, CA 94545 Phone: (415) 939-2154 Email: info@hydroworksplumbing.com California Contractor License #: 1154210
2. Scope of This Policy
This Privacy Policy explains how we collect, use, store, and protect information submitted through our website. This policy applies only to information collected through our website and online forms. It does not apply to information collected through phone calls, text messages, in person consultations, or other direct communications.
3. What this policy covers
This policy explains how Hydroworks Plumbing collects, uses, stores, and protects information submitted through our website. It applies to visitors who browse our website, request service, submit a contact form, or otherwise communicate with us through online forms. This policy applies only to information collected through our website and does not govern information collected through phone calls, text messages, or in-person interactions.
4. Information We Collect
Information You Voluntarily Provide
When you contact us through our website, request service, or submit a form, we may collect information such as:
- Name
- Email address
- Phone number
- Property address
- Service request details
- Any additional information you choose to provide
5. How we use your information
We use the information you submit to respond to inquiries, schedule service appointments, prepare estimates, communicate about requested plumbing services, and provide customer support. Information may also be used to improve our website, maintain business records, and comply with applicable legal requirements.
We do not sell your personal information, and we do not use your information for unrelated third-party marketing purposes.
6. Who we share it with
Hydroworks Plumbing shares information only when necessary to operate our business and provide requested services. Information may be shared with trusted service providers who help us manage our website, communications, or business operations. Information may also be disclosed when required by law or when necessary to protect our legal rights and business interests.
We do not sell, rent, or trade personal information to third parties.
7. How long we keep your information
Information submitted through our website is retained only as long as reasonably necessary to respond to inquiries, provide services, maintain customer records, and comply with legal, regulatory, warranty, or business requirements. When information is no longer needed, we take reasonable steps to securely dispose of it.
8. Your rights
You may request access to the information we maintain about you, request correction of inaccurate information, request deletion of information where permitted by law, or ask questions regarding our privacy practices. We will make reasonable efforts to respond to such requests in a timely manner.
9. Cookies and website technologies
Our website may use cookies and similar technologies to support website functionality and improve the browsing experience. Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect certain website features or functionality.
10. Children's privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we learn that information has been submitted by a child under 13, we will take reasonable steps to remove that information from our records.
11. Security
Hydroworks Plumbing uses reasonable administrative, technical, and physical safeguards to protect information submitted through our website. While we work to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
12. Changes to this policy
We may update this Privacy Policy from time to time as our business practices, website features, or legal obligations change. When updates are made, the revised effective date will appear at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
13. Governing law
This Privacy Policy is governed by the laws of the State of California. Any disputes relating to this policy shall be resolved in the appropriate state or federal courts located within California.
14. Contact us
Questions regarding this Privacy Policy or our handling of personal information may be directed to:
- Hydroworks Plumbing
- 3526 Investment Blvd, Suite 209 Hayward, CA 94545
- Email: info@hydroworksplumbing.com
- Phone: (415) 939-2154